Privacy Policy - PuraniBike.com

Introduction

This Privacy Policy describes how PuraniBike.com ("we", "our", or "us") collects, uses, and protects your personal information when you visit our website, use our services to buy or sell used bikes, scooters, and motorcycles, or interact with our platform in any way.

Your privacy is important to us. We are committed to protecting your personal data and being transparent about how we collect, use, and share it. This policy explains our practices regarding data collection and usage for our used bike marketplace platform.

Information We Collect

When you use PuraniBike.com to buy or sell used bikes, we may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when creating listings, submitting inquiries, or contacting buyers/sellers
• Listing Information: Details about bikes you list for sale, including make, model, year, kilometers, price, photos, and condition descriptions
• Transaction Data: Information related to your buying or selling activities, inquiries, offers, and communications between buyers and sellers
• Technical Information: IP address, browser type, device information, operating system, referral URLs, and usage patterns when you visit our website
• Location Data: City and location information you provide when listing bikes or searching for bikes in specific areas
• Communication Data: Messages, inquiries, and correspondence you send through our platform or directly to us
• Payment Information: Payment-related data if you use our payment services (handled securely through third-party payment processors)

How We Use Your Information

We use the information we collect to:

• Facilitate Transactions: Connect buyers with sellers, enable communication between parties, and support the buying/selling process
• Create and Manage Listings: Display your bike listings on our platform, help buyers find relevant listings, and manage your account
• Provide Services: Offer valuation tools, market insights, documentation support, and customer service assistance
• Communication: Respond to your inquiries, send transaction-related updates, and provide customer support
• Improve Our Platform: Analyze usage patterns, enhance user experience, develop new features, and optimize our marketplace
• Security & Fraud Prevention: Verify user identities, detect and prevent fraudulent activities, and ensure platform security
• Legal Compliance: Comply with applicable laws, regulations, and legal processes in India
• Marketing & Updates: Send you relevant updates about our services, new features, and market trends (with your consent, where required)

Data Sharing and Disclosure

We may share your information in the following circumstances:

• With Other Users: When you create a listing, your contact information and listing details may be visible to potential buyers. When you contact a seller, your information may be shared with them
• Service Providers: We may share data with trusted third-party service providers who assist us in operating our platform, processing payments, sending communications, or analyzing data
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity
• With Your Consent: We may share information when you explicitly consent to such sharing

Data Protection and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure servers and databases with restricted access
• Regular security assessments and updates
• Staff training on data protection and privacy
• Access controls and authentication measures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. We encourage you to use strong passwords and be cautious when sharing personal information.

Third-Party Services

Our website uses third-party services that may collect information according to their own privacy policies:

• Google reCAPTCHA: For spam protection and security verification (Google Privacy Policy)
• Google AdSense: For displaying advertisements (Google Privacy Policy)
• Email Services: For sending transaction-related communications and updates
• Payment Processors: If you use payment services, your payment information is handled by secure third-party processors
• Analytics Services: We may use analytics tools to understand website usage and improve our services

We encourage you to review the privacy policies of these third-party services to understand how they collect and use your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on PuraniBike.com. Cookies help us:

• Remember your preferences and settings
• Understand how you use our platform
• Provide personalized content and advertisements
• Improve website functionality and performance

You can control cookie preferences through your browser settings. However, disabling cookies may affect certain features and functionality of our website.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account or listing, we will delete or anonymize your personal information, except where we are required to retain it for legal, regulatory, or business purposes.

Your Rights and Choices

Under applicable data protection laws in India, you have the following rights regarding your personal information:

• Access: Request access to your personal information and receive a copy of the data we hold about you
• Correction: Request correction of inaccurate, incomplete, or outdated personal information
• Deletion: Request deletion of your personal information, subject to certain legal and business requirements
• Withdrawal of Consent: Withdraw your consent for data processing where processing is based on consent
• Data Portability: Request transfer of your data to another service provider where technically feasible
• Objection: Object to certain types of data processing, including direct marketing

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

PuraniBike.com is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than India, where our service providers are located. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending you an email notification (if you have provided your email address)
• Displaying a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy or our data practices shall be subject to the exclusive jurisdiction of the courts of India.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us:

• Email: Use our contact form to reach us
• Website: PuraniBike.com
• Response Time: We aim to respond to privacy-related inquiries within 30 days

We are committed to addressing your privacy concerns and protecting your personal information in accordance with this Privacy Policy and applicable data protection laws.